Help & Questions

We're here to help! Below you'll find answers to our most frequently asked questions. If you need further assistance, feel free to reach out to us.

🕯️ About Our Candles

How long do your candles burn?
Our decorative floral candles are crafted for display and ambiance. Burn times vary by size — please refer to the individual product description for details.

Are your candles handmade?
Yes! Every single candle is 100% handmade with love, using quality waxes and carefully selected raw materials. No two candles are exactly alike.

What are your candles made of?
Our candles are made using high-quality waxes and premium raw materials to ensure a beautiful finish and long-lasting appearance.

Do you offer custom or personalised candles?
We love creating special pieces! Please contact us to discuss custom orders for special occasions, gifts, or events.

🌸 Orders & Shipping

How long does shipping take?
Shipping times vary depending on your location. Once your order is placed, you will receive a confirmation with estimated delivery details.

Do you ship across India?
Yes, we ship across India. For international shipping inquiries, please contact us directly.

How can I track my order?
Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.

🔄 Returns & Refunds

What is your return policy?
Since our candles are handmade and delicate, we handle returns on a case-by-case basis. Please refer to our Refund Policy for full details or contact us if you have any concerns.

📩 Still Have Questions?

We'd love to hear from you! Reach out to us via our Contact page and we'll get back to you as soon as possible.